Accessibility

This page aims to present the accessibility policy of the Defender of Rights' complaint form website and define the overall accessibility level observed on the site in accordance with the regulations and applicable standards.

What is digital accessibility ?

Digital accessibility is a set of rules and best practices that cover various aspects, including functional, graphical, technical, and editorial aspects.

Following these rules and best practices ensures that digital materials (websites, mobile applications, PDF documents, etc.) are accessible to individuals with disabilities

An accessible website allows, for example :

• Customize the display through the operating system and/or the browser (enlarging or shrinking text, changing typography, modifying colors, disabling animations, etc.).
• Navigate using assistive technologies such as screen readers or a Braille display
• Navigate without using the mouse, using the keyboard only, switches, or via a touchscreen.
• View videos and audio content with subtitles and/or transcriptions.
• Etc.

Digital Accessibility Commitments

The Defender of Rights is committed to making its websites (internet) and mobile applications accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

Partial compliance declaration with the RGAA (French Accessibility Guidelines based on WCAG)

Accessibility statement for the Defender of Rights application form website.

Compliance status

This website is partially compliance with the RGAA (Référentiel Général d’Amélioration de l’Accessibilité) - version 4.1.2 due to the non-conformities listed below. - version 4.1.2 due to the non-compliances listed below.

Test results

The initial compliance audit with RGAA version 4.1.2, conducted in December 2023 and January 2024 by Ideance in a pre-production environment, showed a global compliance rate of 43.1%.

A first follow-up audit in September 2024 by Ideance revealed a global compliance rate of 83.6%.

A second follow-up audit in December 2024 by Ideance showed a global compliance rate of 96.4%.

Non-accessible content

Non-compliance

List of non-conforming criterias :

• 8.9 - Tags are used solely for presentation purposes.
• 11.10 - Input controls are not used in a relevant manner.

Additional notes

Source code validity

The source code generated for the site’s pages is not fully valid according to the specified document type.

However, for the reasons detailed below, RGAA criterion 8.2 related to this point is marked as compliant.

Officially, WCAG criterion 4.1.1 linked to RGAA criterion 8.2 has been removed in WCAG 2.2 and is deemed satisfied under WCAG 2.1 and the European EN 301 549 standard.

Practically, this criterion no longer provides any benefit for accessibility for people with disabilities. Accessibility issues due to invalid source code are addressed by other RGAA criteria.

Datepickers

The datepickers (calendars used to fill in date fields) present on certain pages of the form are not fully accessible and compliant with the RGAA.

However, it is possible to manually enter these date fields without necessarily using these datepickers.

This constitutes a reasonably accessible alternative.

Establishment of this declaration

This declaration was established on 03/22/2024 and updated on 10/03/2024 and 12/10/2024.

Technologies used for the development of the website

• HTML5
• ARIA
• CSS
• JavaScript

Test environment

The tests were carried out with the following web browser and screen reader combinations :

• Firefox 119.0.1 and NVDA 2023.3 on Windows 11
• Firefox 119.0.1 and JAWS 2023 on Windows 11
• Safari 17.1 and VoiceOver on macOS 14.1.1
• Safari and VoiceOver on iOS 17.1.1

Tools for assessing accessibility

• Colour Contrast Analyser
• Firefox Developer Tools
• Web Developer (Firefox extension)

The pages of the website that have undergone compliance verification

Application form

• Accessibility
• Choice of reason(s)
• Who are you?
• Submitting an application to the Defender of Rights
• Can you explain your problem ?
• How to prepare your application
• Have you already contacted a Defender of Rights officer about this situation ?
• In what context did this discrimination occur ?
• What do you think are the grounds for discrimination ?
• With which security professional are you encountering an issue ?
• Tell us about your situation
• Does your problem concern an identity check ?
• Was the situation filmed or recorded ?
• Was a medical certificate/doctor’s note issued ?
• Have you filed a report ?
• Have you filed a complaint?
• Have you taken your case to the court with jurisdiction in your situation ?
• Have you called in an ombudsman ?
• Have you taken any other steps in relation to your problem ?
• Tell us about your situation
• Desired solution
• Supporting evidence
• Information about the child or adolescent
• Your personal information
• Your means of contact
• Summary of the application
• Your application has been submitted !

Tracking your request

• Access your online file
• Tracking your request
  • Your application is being verified (pre-file)
  • My application is being processed (being created)
  • My application is being processed (under review)
  • My application is being processed (end of review)
  • Your case has been dealt

Contacting the Defender of Rights through alternative means

If you are unable to use this complaint form, you can also contact the Defender of Rights through these alternative means :

Send mail via postal service (free, no need for postage) to the following address :

Deaf and hard of hearing audience